Professional Voice Blog

The Power of Words

Leadership Communication

Words, words, words. We are surrounded by them on every device, beit an iPad, smartphone, desktop, radio or TV. A deluge of words is created every day in the form of news, blogs, vloggs, videos, tweets - you name it. As of January 2018 there were 1.3 billion websites on the internet. Global traffic on the internet is now being measured in zettabytes and yottabytes - in other words, overwhelmingly large amounts of words. And all these words, all these messages, are jostling to be read, to be heard, and to be noticed.

So how can you make your words work harder?


How can you make your words more meaningful to customers, employees and to your management team?


The Coffee Machine: the Most Dangerous Place in the Office?

Handling Q&A

How many times have you been stopped in your tracks by an unexpected question? Who was it from? And where was it? When you were just leaving the office? In the lift? Or at the coffee machine?

The coffee machine is potentially the most dangerous place in the office. The CEO might just be passing, see you and ask for a quick update on a project you're working on. Or the FD might want to know the reason for the variance in your actual spend v budget this month.

No problem - if you're prepared. But what if you're not?


Building Your Leadership Brand

Leadership Communication

A brand is what you are known for - your reputation, your image. It's what people say about you. People make remarks about their team members, colleagues, clients and managers all the time. And these remarks can be positive or negative: "He's a great guy". "She's very ambitious." or "He's very slow to get things done." "She's over-meticulous." A person's brand is also often reflected in how they are introduced to others, for example to new recruits or to stakeholders, or externally to clients or a conference audience. Here's an example of how Indra Nooyi, CEO of Pepsi Cola was introduced at the outset of an interview:

"She’s a leader. Visionary. Competitive. Tough-minded. Caring. Indra makes things happen.”

So what do your colleagues say about you - and is it important?


Is your conference talk internet ready?

Speaking as a Leader

Increasingly conference speeches are being filmed and then posted on the internet, either on a corporate website or on one or more social media platforms. This means that the business speaker has 2 audiences: the 'present' one in the room, the local audience and the global, international audience watching you through the camera lens, the 'remote' internet audience.

So what do you need to do to take this 'remote' audience into account? How can you make your talk internet-ready?

Here are some thoughts on creating and delivering a talk which works for your global audience.


Are you still using an 'Agenda' slide?

Messaging Skills for Driving Change

Too many presenters are still using a meeting style 'Agenda' slide at the beginning of their presentations (which looks something like the one illustrated below). This immediately sends out all the wrong signals: that the presenter is going to talk about a random set of information, at best unstructured - and at worst dull.

Here are a few ideas on how to make an agenda slide which works for you - rather than against you.


<< <  Page 2 of 8  > >>