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Example Case Studies
Recent Case Studies
Professional Voice provides a range of programme formats to match its client requirements. Here are some case studies of programmes recently developed for major corporate clients:
1. Personal Development Programme
The UK Managing Director of an international automotive company asked Professional Voice to provide a one-to-one programme for his would-be successor.
Key personal development areas for the executive were assessed and discussed at an introductory meeting, and a staged 5-session programme structured and delivered.
The outcome - The client was delighted with his progress and rapid improvement in his vocal performance and clarity of message in all the business speaking contexts he had identified - presentations, briefings and client meetings.
Shortly after the programme, he was told that he gave his best ever presentation. The coaching has now been extended to other executives within the company.
2. Senior Team programme
The UK Managing Director of a leading European financial services company asked Professional Voice to provide a 2-day coaching programme including group and one-to-one coaching to himself and his Board colleagues, to improve and enhance their Voice and Communication skills in both internal and external speaking situations.
The outcome - ‘The improvement in my own and my colleagues’ speaking performance has been really noticeable. They have told me themselves how much they gained from the coaching, and have already noticed the benefits. I am very pleased with the outcome and would not hesitate to recommend this programme’.
3. Senior Team Rehearsal coaching
The UK Communications Director of a leading supplier in the defence sector asked Professional Voice to provide Voice and Communication coaching to senior executives from the UK and Italy to optimise their vocal delivery and performance in international management conferences and road show presentations.
The outcome - our coaches now work one-to-one with senior executive speakers at the company before and during these events on a regular basis.
4. International Leadership Development programmes
A leading global pharmaceuticals corporate asked Professional Voice to provide a Voice and Communication module in an innovative new Leadership programme for senior executives worldwide.
The outcome - This highly successful programme is now delivered 3 times per year in the Far East, US and Switzerland. Over 30 nationalities of senior executive are coached through the year.
5. Sales Team coaching
The Head of Training of one of the UK ’s leading financial services companies commissioned Professional Voice to structure a 2-day programme for its Area Sales Managers, focusing on effective speaking performance and authority when pitching for business in group and one-to-one contexts. A post-programme support help line gives further feedback and advice to the participants when applying vocal techniques in new speaking contexts.
The outcome – The first programme was delivered successfully and has been rolled out to a number of regions in the UK.
6. Management Conference preparation and rehearsal coaching
A leading organisation in the property sector asked Professional Voice to oversee their management conference in April 2008. The brief was to ensure that all the members of the senior management team, including the CEO and MD, were on brief and consistent in their delivery of key messages.
Professional Voice also helped individual speakers with presentation structure and coached them in the dynamic and motivating delivery style required for the event.
The outcome – The organising HR Director had excellent feedback on the event from Directors and delegates alike. She told Professional Voice that the key speakers had been on-message and engaging and that the coaching had added significant value.
Further one-to-one coaching is now planned for key executives in Autumn 2008, and the conference coaching will be repeated for 2009.
7. Company Sale presentation preparation and coaching
In June 2007, Professional Voice was chosen by the holding company of UK's nuclear companies to assist with the preparations for the sale of a division of its group. Our coaches worked with the senior management team over a period of 4 weeks on the business proposition, creation and delivery of all aspects of the sale presentation, including a corporate film and how to handle Q & A.
The outcome – The division was successfully sold to a US energy group at an above-anticipated price. The Finance Director was delighted with the coaching input, and believed that the clarity of business messages and impact of delivery had been of significant importance in the sales process.
© Professional Voice 2008